{"id":117,"date":"2021-07-21T15:41:41","date_gmt":"2021-07-21T15:41:41","guid":{"rendered":"https:\/\/payb.co.uk\/integration-guide\/?p=117"},"modified":"2021-07-21T15:41:41","modified_gmt":"2021-07-21T15:41:41","slug":"appendix-1-gateway-response-status-codes","status":"publish","type":"post","link":"https:\/\/payb.co.uk\/integration-guide\/hosted-payment-form\/appendix-1-gateway-response-status-codes\/","title":{"rendered":"Appendix 1: Gateway Response Status Codes"},"content":{"rendered":"

Below are the status codes likely to be received when integrating with the gateway.<\/p>\n\n\n\n\n\n\n\n\n\n
Status<\/span><\/span><\/p>\n

Code<\/span><\/span><\/td>\n

\n

Transaction<\/span> Result<\/span><\/span><\/p>\n<\/td>\n

\n

Description<\/span><\/span><\/p>\n<\/td>\n<\/tr>\n

 <\/p>\n

0<\/span><\/span><\/p>\n<\/td>\n

 <\/p>\n

Successful<\/span><\/span><\/p>\n<\/td>\n

Transaction<\/strong><\/span> Authorised:<\/strong><\/span><\/span><\/p>\n

The transaction was successful and you will be given an<\/span> Authorisation<\/span> Code as<\/span> part<\/span> of<\/span> the<\/span> message returned<\/span> by the<\/span><\/span><\/p>\n

gateway.<\/span><\/span><\/td>\n<\/tr>\n

 <\/p>\n

 <\/p>\n

3<\/span><\/span><\/p>\n<\/td>\n

 <\/p>\n

 <\/p>\n

Incomplete<\/span><\/span><\/p>\n<\/td>\n

Transaction Awaiting 3D Secure Authentication:<\/strong><\/span> Transaction<\/span> is<\/span> now<\/span> awaiting<\/span> 3D<\/span> Secure<\/span> Authentication<\/span> from<\/span> the<\/span> customer. This status has a 2 hour expiry time set by the card<\/span> scheme,<\/span> at<\/span> which<\/span> point,<\/span> the<\/span> transaction<\/span> will<\/span> fail<\/span> (Issuer<\/span><\/span><\/p>\n

Authentication<\/span> Expired).<\/span><\/span><\/td>\n<\/tr>\n

 <\/p>\n

4<\/span><\/span><\/p>\n<\/td>\n

 <\/p>\n

Referred<\/span><\/span><\/p>\n<\/td>\n

Transaction<\/strong><\/span> Referred:<\/strong><\/span><\/span><\/p>\n

The<\/span> card<\/span> issuer<\/span> has<\/span> parked<\/span> the<\/span> transaction<\/span> awaiting<\/span> contact<\/span> with<\/span> the<\/span> customer<\/span> before proceeding<\/span> to<\/span> authorise<\/span> or<\/span> decline<\/span> the<\/span><\/span><\/p>\n

transaction.<\/span><\/span><\/td>\n<\/tr>\n

 <\/p>\n

 <\/p>\n

 <\/p>\n

 <\/p>\n

5<\/span><\/span><\/p>\n<\/td>\n

 <\/p>\n

 <\/p>\n

 <\/p>\n

 <\/p>\n

Declined<\/span><\/span><\/p>\n<\/td>\n

Transaction<\/strong><\/span> Failed:<\/strong><\/span><\/span><\/p>\n

The transaction was declined by the card issuer or acquiring<\/span> bank. In the event of the Address or CV2 verification failure, this<\/span> will also be noted on the message from the gateway (Example,<\/span> \u201cCard declined: AVS policy + CV2 policy\u201d). If the message given<\/span> by the gateway only says \u201cCard declined\u201d with no other<\/span> information, then no other information was given to us from the<\/span> card<\/span> issuer<\/span> or<\/span> acquiring<\/span> bank<\/span> as to<\/span> the underlying<\/span> reason why.<\/span><\/span><\/p>\n

The only person who can find out why the transaction was<\/span> declined<\/span> is the<\/span> customer<\/span> by contacting<\/span> their<\/span> bank<\/span> directly.<\/span><\/span><\/td>\n<\/tr>\n

 <\/p>\n

 <\/p>\n

20<\/span><\/span><\/p>\n<\/td>\n

 <\/p>\n

Duplicate<\/span> Transaction<\/span><\/span><\/td>\n

The<\/span> transaction<\/span> which<\/span> was<\/span> processed<\/span> was<\/span> a<\/span> duplicate.<\/span> If<\/span> this<\/span> is<\/span> the<\/span> case, then the original transaction information is also passed back<\/span> from the gateway so you can determine the result of the original<\/span> transaction. Please refer to your respective integration method<\/span> documentation<\/span> form<\/span> more<\/span> information.<\/span><\/span><\/td>\n<\/tr>\n
 <\/p>\n

 <\/p>\n

 <\/p>\n

30<\/span><\/span><\/p>\n<\/td>\n

 <\/p>\n

 <\/p>\n

Failed<\/span> (Error(s)<\/span> Occurred)<\/span><\/span><\/td>\n

Transaction<\/strong><\/span> Failed:<\/strong><\/span><\/span><\/p>\n

This is usually an indicator that the integration to the gateway is<\/span> incomplete and\/or not working correctly. There will also be<\/span> additional error information feedback from the gateway for<\/span> merchants to determine what the error is specifically. Please<\/span> refer<\/span> to<\/span> your respective integration<\/span> methods<\/span> documentation<\/span> for<\/span><\/span><\/p>\n

more<\/span> information.<\/span><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

<\/h1>\n","protected":false},"excerpt":{"rendered":"

Below are the status codes likely to be received when integrating with the gateway. Status Code Transaction Result Description   0   Successful Transaction Authorised: The transaction was successful and you will be given an Authorisation Code as part of the message returned by the gateway.     3     Incomplete Transaction Awaiting 3D…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[4,30],"tags":[],"_links":{"self":[{"href":"https:\/\/payb.co.uk\/integration-guide\/wp-json\/wp\/v2\/posts\/117"}],"collection":[{"href":"https:\/\/payb.co.uk\/integration-guide\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/payb.co.uk\/integration-guide\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/payb.co.uk\/integration-guide\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/payb.co.uk\/integration-guide\/wp-json\/wp\/v2\/comments?post=117"}],"version-history":[{"count":1,"href":"https:\/\/payb.co.uk\/integration-guide\/wp-json\/wp\/v2\/posts\/117\/revisions"}],"predecessor-version":[{"id":118,"href":"https:\/\/payb.co.uk\/integration-guide\/wp-json\/wp\/v2\/posts\/117\/revisions\/118"}],"wp:attachment":[{"href":"https:\/\/payb.co.uk\/integration-guide\/wp-json\/wp\/v2\/media?parent=117"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/payb.co.uk\/integration-guide\/wp-json\/wp\/v2\/categories?post=117"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/payb.co.uk\/integration-guide\/wp-json\/wp\/v2\/tags?post=117"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}